Contact Us

Please don't hesitate to contact us with any questions that you might have almost 24/7!  

We try to answer all customer inquiries immediately when we get them. Due to the time difference between Russia and the USA, please allow for up to 24 hrs to receive a response from us. 

      If you haven't heard back from us on time please: 
      1) check your SPAM box.
      2) resend the inquiry, as there might be delivery problems, and we might not have received your initial message.

Office & Mailing address in Russia

Sredniy pr. V.O. 88, office 507
Business Center 'Baltis Plaza'
Saint Petersburg, 199106

Mailing address in USA

4441 Conchfish ln., 
Osprey, Florida 34229

 Office Phone/Fax in Russia

+7 (812) 313 96 27

Phone/Fax in the USA

+ 1 855 866 8773

Direct phone numbers for our Saint Petersburg office

(855) 866-8773 M-S 01:00 AM - 03:00 PM EST
(855) 866-8773 M-S 01:00 AM - 03:00 PM EST
(02) 8005-8557 M-S 01:00 AM - 05:00 PM AEST
(20) 8133-1991 M-S 08:00 AM - 08:00 PM

Contact your Tour Manager

Ksenia Pugacheva + 7 911 102 6967  email

Anton Kuznetsov    + 7 951 683 0888  email

   24/7 Support on Viber and Whatsapp @  +7 (911) 929 91 16
       If you have an urgent issue needing immediate attention, try to be available for you 24/7.
       It's best to contact us via these free online messengers as we always have our phones next to us, even when we sleep!

   Skype with us: lena120004, kseniya-ulkotours 
     Contact our managers with any questions you might have about visiting Russia and the Baltics. 

    Travel Professional? Please visit our special section for Travel Agents
     We are happy to welcome new Travel Professionals into our team!
     Please get registered with us by following the link above. If you have any questions, please don't hesitate to call us.

    Partners and suppliers: partners(at)ulkotours(dot)com

     If you represent a hotel, a restaurant, a museum/venue, or any other service that would like to offer its services to ULKOtours and would like to partner with us, please submit your request.
     Please allow for up to 7 days for us to review your partnership request or cooperation offer.
     We study all offers carefully to make sure they fit our safety and quality requirements and will be beneficial for our clients.


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Questions? Call us right now 1.855.866.8773 or email