About Ulkotours - Who We Are

You have chosen one of the best! ULKOtours is proud to be one of leading Russia and Scandinavia DMCs.  A Trip Advisor top-rated travel industry service provider. We have extensive experience in catering to individual clients and large groups.


We are fully licensed and insured, registered with the Ministry of Tourism in Russia. We specialize in Shore Excursions and Land Tours to Russia, Scandinavia, and the Baltic Sea region.

Our main office is located in Saint Petersburg, Russia, close to the 'Marine Facade' Passenger Port, which provides for our clients' easy access and peace of mind. We can efficiently handle the most urgent issue in almost no time.

We are active members of ASTA (American Society of Travel Agents) and CLIA (Cruise Lines International Association), an official tour supplier for many leading OTAs, including Viator/Trip Advisor and GetYourGuide.

We are young at heart, loud and very friendly. We love what we do. And when you do something with passion, it means that you do it best! 

We wake up early, and we spend sleepless nights answering messages, we fight (figuratively speaking, of course) to get the best deals for our clients from museums and hotels. Each time you send us your "Thank You Note," we feel excited, and it makes us stronger!

Our clients are our best advocates - check out our Testimonials and Trip Advisor Reviews!

 

   Watch our new official video. Check out our profiles below and let's connect!



     Elena Ulko - Founder and Owner, CEO
As passionate about travel as one can be, Elena works hard to promote ULKOtours and achieve the highest levels of service. She selects tour guides for the ULKOteam to make sure they are not only excellent professionals but also fun and outgoing personalities to make tours memorable and exciting. Elena is continuously working on expanding the ULKO Travel Agent network and on offering more destinations around Europe for our clients.
She takes customer calls whenever possible.
Elena is a mother of 3 beautiful children, a passionate scuba diver, and a cat person.
Contact Elena

     Anna Tolstun - COO 
Fun and energetic, lovely, and sweet, it's hard to resist Anna's charm. With ULKOtours since 2012, she dedicates all her time to improving our client service and to making tour organization easy and as smooth as silk. She gets the best deals from museums, hotels, restaurants, and theaters so that you could take maximum from your tours without overpaying.
Contact Anna

     Ksenia Pugacheva - Customer Service Manager (English)
Although she is a professional soccer referee by her original profession, Ksenia bears high passion for traveling, exploring new things, and knows how to deal with people from different cultures. She handles your direct email inquiries, answers all your questions, and helps you plan the best tour of your life.
In 2017 Ksenia debuted as a Licensed Tour guide for ULKO since there had been so many requests. A mother of 4 beautiful children, Ksenia works from home.
Contact Ksenia

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     Lisa Ioff - Customer Service Manager (English)
Genuine interest in other cultures and hospitality is what makes Liza an excellent fit for the tourism industry. Liza is fun, outgoing, and extremely attentive to all details. 
Contact Liza


     Oleg Galiev - Development & Marketing Manager

Oleg develops our business networks so that you or your local Travel Agent would find us, and you would go on tour with us! It is an intricate network of Who, Where, and When, that makes it all work!
Contact Oleg


     Liliya Naumova - Office manager and Accountant assistant
Liliya is the most caring member of our team!  Thanks to her we always have something yummy in our office to snack on. She helps our main accountant to keep all documents in order and also helps our operations team.

    Maria Lvova - Designer 
Maria is an expert when it comes to creating the right design for print or web materials and can understand our crazy ideas right away. Efficient and professional, she makes ULKOtours bright and colorful, attractive for both young and old, easily recognizable for our clients and fun for all!
Maria creates her masterpieces from home to be able to spend time with her lovely little girl.

     Maria Yurieva - Accountant
Maria usually works from home and makes sure all our accounts are in good standing and that all client payments are going through. You can't even imagine how much bureaucracy there is in Russia (until you have to deal with it), and she skillfully takes care of it all.

Questions? Call us right now 1.855.866.8773 or email booking@ulkotours.com