About Ulkotours - Who We Are

You have chosen one of the best! ULKOtours is proud to be one of the leading Russia and Scandinavia DMCs.  A Trip Advisor top rated travel industry service provider . We have extensive experience in catering to individual clients and large groups.

We are a fully licensed and insured.  Registered with the ministry of Tourism in Russia. We specialize in Shore Excursions and Land Tours to Russia, Scandinavia and the Baltic Sea region.

Our main office is located in St Petersburg, Russia close to the 'Marine Facade' Passenger Port, which provides for our clients' easy access and peace of mind. We can efficiently handle the most urgent issue in almost no time.

We are active members of ASTA (American Society of Travel Agents) and CLIA (Cruise Lines International Association), official tour supplier for a number of leading OTAs, including Viator/Trip Advisor and GetYourGuide.

We are young at heart, loud and very friendly. We love what we do. And when you do something with passion it means that you do it best! 

We wake up early, we spend sleepless nights answering messages, we fight (figuratively speaking, of course) to get the best deals for our clients from museums and hotels. Each time you send us your Thank You Note we feel excited and it makes us stronger!

Our clients are our best advocates - check out our Testimonials and Trip Advisor Reviews!

Check out our personal profiles and lets connect!

     Elena Ulko - Founder and Owner, CEO
As passionate about travel as one can be, Elena works hard to promote ULKOtours and achieve the highest levels of service. She personally selects tour guides for the ULKOteam to make sure they are not only excellent professionals but also fun and outgoing personalities to make tours memorable and exciting. Elena is constantly working on expanding ULKO Travel Agent network and on offering more destinations around Europe for our clients.
She personally takes customer calls whenever possible.
Elena is a mother of 3 wonderful children, a passionate scuba diver and a cat person.
Contact Elena
     Anna Tolstun - COO 
Fun and energetic, lovely and sweet, it's hard to resist Anna's charm. With ULKOtours since 2012, she dedicates all her time to improving our client service and to making tour organization easy and as smooth as silk. She gets the best deals from museums, hotels, restaurants and theaters so that you could take maximum from your tours without overpaying.
Contact Anna

     Kirill Kapustin - Operations Manager
Kirill is responsible for coordinating tour guides and drivers, making sure everything during your trip goes nice and smooth and that we provide you with the best quality of service. He loves traveling around the world himself and he is happy to help you have a great trip and make a lot of good memories!

Contact Kirill

     Ksenia Pugacheva - Customer Service Manager (English)
Although she is a professional soccer refferee by her original profession, Ksenia bears high passion for traveling, exploring new things and knows how to deal with people from different cultures. She handles your direct email inquiries, answers all your questions and helps you plan the best tour of your life.
In 2017 Ksenia debuted as a Licensed Tour guide for ULKO, since there had been so many requests. A mother of 3 wonderful children, Ksenia currently works from home.
Contact Ksenia

     Anton Kuznetsov - Customer Service Manager (English)
Genuine interest for other cultures and hospitality is what makes Anton a great fit for the tourism industry. Having been to 4 states, his favorite travel destination is the US. In his free time, he enjoys watching and playing football and exploring St Petersburg, as there is always something exciting to find.
Contact Anton

     Oleg Galiev - Development & Marketing Manager

Oleg develops our business networks so that you or your local Travel Agent would find us and you would go on tour with us! It is an intricate network of Who, Where and When, that makes it all work!
Contact Oleg

    Maria Lvova - Designer 
Maria is the expert when it comes to creating the right design for print or web materials and can understand our crazy ideas right away. Efficient and proffessional, she makes ULKOtours bright and colorful, attractive for both young and old, easily recognizable for our clients and fun for all!
Maria creates her masterpieces from home to be able to spend time with her lovely little girl.
     Maria Yurieva - Accountant
Maria usually works from home and makes sure all our accounts are in good standing and that all client payments are going through. You can't even imagine how much bureaucracy there is in Russia (until you have to deal with it) and she skillfully takes care of it all.

Questions? Call us right now 1.855.866.8773 or email booking@ulkotours.com