An absolutely amazing two days made extra special by our guide, Nadya, whose knowledge of both English and St Petersburg were outstanding. She kept on track for both days of a very intensive tour of the city and nearby palaces. She even managed to find time to fit in an extra request of mine to visit the Bronze Horseman.
From the time we first inquired about a tour, we were impressed with ULKO. They responded to all our emails promptly and their prices are notably lower than the cruise lines and their TA competition. Our guide Nadya was unbelievably knowledgable and made our two days in St. Petersburg unforgettable.
From the first pickup at the airport, to the last drop off at the train station, this tour was fabulous. The drivers were professional and safe, as well as friendly and accommodating. The guides, Natasha and Marina were delightful to spend time with. Their knowledge of their country and their competence as tour guides was exemplary.
Thank you for making our tours in St. Petersburg so enjoyable. Irina Mitireva was our guide and she is a gem. My husband has a mobility scooter and she took wonderful care of him. She was very knowledgeable and her English was excellent.
Ulko Tours were so easy to deal with while we were planning our trip, they were very responsive to all of our needs and questions. They went the extra mile to make sure that we received the exact tour we wanted.
I spent a month in Russia, and was with an Ulko guide for two days in St. Petersburg and for two days in Moscow. Both guides were very well-informed, resourceful, spoke perfect English, and were fun to be with. They asked about my own particular priorities and made sure that these were included in the tour.
Konstatin war unser höchst kompetenter Guide durch die Stadt mit Besuch der Eremitage. Er ist mit Leib und Seele dabei. Beim abschliessendem Mittagessen konnten wir uns noch über allerelei spannendes Unterhalten<br>
...Our guide Marina with driver Yuri were excellent. Marina spoke very good English, was very professional and friendly with it. She adjusted our schedule to suit the weather, as it was spring time, gave us comprehensive information on every place we visited as well as making the trip a real pleasure....
During our Baltic capitals cruise Ulko tours organized several shore excursions in the ports we were visiting. I was amazed by super organizational skills, friendly atmosphere and ability to handle complicated itineraries. The guides and drivers were absolutely professional, knowledgeable, punctual, empathetic. Tour organizers were available 24/7. Love them.
Serving Travelers since 2003
It's hard to belive but it's already over 13 years that Ulkotours has been on the market with the ULKO brand. We are live people behind ULKO and we work hard to make your tour dreams come true! Our dedication to work and superb customer service has led to publication of a dedicated chapter in Customer Service for Hospitality and Tourism, Chapter 11, by Simon and Louise Hudson, Goodfellowpublishers.
Over 15 Destinations Offered
Since 2003 we have considerably expanded our destinations coverage and now we operate in 13 baltic ports along with other 7 in-land destinations in Russia and Scandinavia. All our guides in these cities have been personally selected and interviewed to make sure they match our 'Great Guide' criteria - they are knowledgeable professionals and fun personalities to be around!
We are able to provide tour guides in all European languages, including Armenian and Romanian, as well as a variety of Asian, including Chinese (Mandarin), Japanese, Vietnamese.
Top rated on Trip Advisor
UlkoTours is a Certificate of Excellence Winner for 5 years in a row since 2012 which celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year.
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least for our of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Our Credentials & Memberships
Ulkotours is an active member of
aimed to grow and develop for your peace of mind.
NO Russian Visa Required
Cruise Ship passengers arriving to Saint Petersburg, Russia do not need a Russian Visa - we've got you covered! Everything that cruise lines are telling their passengers is not true - you CAN go on a private or small-group tour with a licensed tour operator like ULKOtours.
Special Needs Services
We have extensive experience in arranging tours for people with special needs and requirements, starting from families traveling with little children, special diet requests, or disabled passengers who need special attention and itinerary planning.
American Business Ethic
We are proud to promote American Business Ethics and practices. We regularly participate in US-based Travel Shows, attend CLIA meeting and ASTA seminars. We are proud to have a vast network of US-based Travel Agents that feel secure about entrusting their clients to us.
No Hidden Costs
All our tours are All-Inclusive and you may travel at ease knowing we will not ask for any additional payments for 'this and that'. Passengers of our Guaranteed Departure Tours (GDT) will even enjoy complimentary lunches, that are included into all 2-day and 3-day join-in small-group tours.
Various Payment Options
ULKOtours accepts several forms of payments, including credit cards, PayPal and bank/personal checks, as well as regular bank monay transfers. We will be happy to prepare your documents in no time.
24/7 Support with Live Person
All year round ur managers are here to assist you almost round the clock. We work hard to make sure you are all set and covered, all your questions are answered and problems resolved. It's imperative for us to ensure our client's peace of mind and that communication with our back office is smooth and easy.
We Learn & Care
We understand that our clients' feedback is the most importants source of information and our best means of education for improvement. We take each negative comment seriously (not that we have many!) and try to do our best to prevent similar situations in the future. Elena Ulko, the owner, always personally attends to each issue to ensure the client is happy. Your excited 'Thank You' notes delight us most - please keep sharing your feedback with us!