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Lena and I emailed for several months setting up every detail of our October 2006 trip to St. Petersburg.
She was very patient with my myriad questions and concerns. In addition to arranging for transportation to and from the airport, she provided 2 days of guided tours, one in the city and one to the palaces in the suburbs, both of which were very interesting and gave us a great feel for St. Petersburg and Russian history.
We were very happy with Lena's hotel recommendation (Arkadia) as well. It was perfect in terms of location, security, cleanliness and service.
Lena's English, written and spoken,is excellent (I was impressed!), as is her knowledge of the sites we went to and the city's...
Explore RUSSIA and SCANDINAVIA with ULKO!
Don't go for less, choose the best!
Our dedication to work and superb customer service has led to publication of a dedicated chapter in Customer Service for Hospitality and Tourism, Chapter 11, by Simon and Louise Hudson, Goodfellowpublishers.
" I’m Elena Ulko, President and CEO for ULKOTours , and I’m happy to introduce you to the superb experience of exploring Russia and The Baltics with a local!
If you are planning a trip to St.Petersburg & Moscow in Russia, Tallinn, Helsinki, Stockholm, Copenhagen, Berlin, Riga, Vilnius, Amsterdam, Oslo and Aarhus and have come across ULKOTours website then I'm sure we will be able to help you plan your visit so that it would become one of the most memorable and enjoyable experiences for you.
Our top guides and professional drivers will make sure that your visit to Russia and the Baltics is safe, memorable and exciting! "
ALL TIME SPECIALS
Being a Happy Mom of Three Kids I know what it feels like to travel with these little noisy bundles and I’m happy to assure you that no matter how old your children are, we will create a unique program concentrating on making everyone happy and excited about Saint-Petersburg!
Feel at ease to request a larger vehicle for no extra charge (say, a mini-van that seats up to 7 people instead of just 4 - so that kids could take a nap) or to ask for free bottles of water for everyone waiting for you before the tour.
Lightweight strollers, car seats, napkins, diapers, toys, books – I can get you ANYTHING for the little ones to make them happy while on tour! And NO extra charge!
Yours, Elena Ulko